Effective as of 10th October 2023

1. Acceptance of  Terms
By accessing or using the services provided by Chill By Nette, you agree to be bound by these Terms of Service. Sessions worded in this Terms of Service will refer to all sessions or products offered by Chill By Nette. If you do not agree to these terms, please do not use our services.

2. Counselling Services
Chill By Nette offers counselling and workshop services for individuals. These services are provided by qualified professionals and are intended to assist clients with various personal and mental health concerns. The services are subject to the laws and regulations of Singapore.

3. Confidentiality
Chill By Nette takes client confidentiality seriously. Information shared during sessions will be kept confidential in accordance with Singaporean laws and ethical standards. However, there are certain legal and ethical exceptions to confidentiality that may apply. These will be explained to you during the initial session.

4. Payment and Billing
Payment for counselling services is to be made as per the agreed terms and schedules. Chill By Nette reserves the right to change fees or payment policies with prior notice.

5. Cancellation Policy
We understand that life can be unpredictable. However, to provide the best care and scheduling availability for all our clients, we kindly request that you notify us of any cancellation or rescheduling at least 48 hours in advance. Sessions cancelled with less than 48 hours’ notice will only be refunded 50% of entire invoice. Sessions cancelled with less than 24 hours’ notice will not be refunded.

Regrettably, due to limited attendance constraints, we must inform you that Chill Pill Workshop tickets are strictly non-refundable.

6. Importance of Attendance
Attending counselling sessions is essential for your well-being. Consistency and commitment to the counselling process can significantly contribute to your personal growth and mental health. Missing sessions may hinder your progress and the effectiveness of therapy.

Counselling provides a safe space to address and manage emotional and psychological challenges. Regular attendance allows for the development of coping strategies, self-awareness, and problem-solving skills. It’s an opportunity to work towards a healthier and more balanced life.

7. Intellectual Property
All content, materials, and intellectual property provided during sessions, including but not limited to documents, reports, and resources, are the property of Chill By Nette. You may not reproduce, distribute, or use these materials for any purpose without express written consent.

8. Legal Jurisdiction
These Terms of Services are governed by the laws of Singapore, and any disputes will be subject to the jurisdiction of the Singaporean courts.

9. Amendments
Chill By Nette reserves the right to modify or amend these Terms of Services at any time. Notification of changes will be provided to clients through the contact information on file. Continued use of our services after such modifications constitutes acceptance of the updated terms.

10. Contact Information
If you have any questions or concerns regarding these Terms of Services, please contact us at:

• Email: chillbynette@gmail.com
• Phone: +65 8079 5661

By using our services and attending the sessions, you acknowledge that you have read and agree to these Terms of Services. Your participation in services is subject to the terms and conditions outlined herein.